Privacy Notice

1. Information We Collect

We do not directly collect personal information such as names, emails, or phone numbers through our website. If you choose to contact us, your personal information may be shared with us via your chosen communication method, such as an external email service or phone call. In this case, the personal data provided (such as your name, email address, or phone number) is only used to respond to your inquiry and provide you with the requested information about our services.

2. How We Use Your Information

Any personal information you voluntarily provide when contacting us will be used exclusively for communication and customer service purposes. This means we may:

• Respond to your inquiries or requests.
• Provide information about our services.
  
• Maintain records of communications for business and legal compliance.

We do not use your information for marketing purposes without your explicit consent, and we do not sell or rent your personal information to third parties.

3. Sharing of Personal Data with Third Parties

Cylohni Beauty does not sell, trade, or otherwise transfer your personal data to outside parties, except in limited circumstances where it is necessary to:

• Comply with applicable laws, regulations, or legal processes.
  
• Protect our rights, safety, or property, or that of our clients.
  
• Work with trusted service providers (such as email providers or IT support) who assist us in operating our business, provided they agree to maintain the confidentiality and security of your information.

Where third-party service providers are engaged, they are only permitted to process your information in accordance with our instructions and applicable privacy laws.

4. User Rights

Depending on your location, you may have rights under applicable privacy laws, including:

• Access: You may request a copy of the personal data we hold about you.
  
• Correction: You may request corrections to inaccurate or incomplete data.
  
• Deletion: You may request that we delete your personal data, subject to legal and business obligations.
• Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time.
• Opt-Out (for California Residents): You may request that we do not sell or share your information, though we do not currently engage in such practices.

To exercise your rights, please contact us at info@vitawise.ca. We may verify your identity before responding to your request.

5. Security Measures

We take the protection of your personal data seriously. Any personal data shared with us is protected using industry-standard safeguards, including:

• Encryption: All email communications are protected through your email provider’s encryption methods, and we maintain secure storage systems for communications.
  
• Restricted Access: Only authorized personnel have access to personal information.
  
• Data Minimization: We limit the collection and retention of personal data to only what is necessary to respond to your inquiries.
• Monitoring: We regularly review our security measures to reduce the risk of unauthorized access, disclosure, or misuse of your data.

While we strive to protect your personal data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once your inquiry has been resolved, we will securely delete or anonymize your personal data, unless retention is required for legal, accounting, or regulatory purposes.

7. Privacy Considerations for Minors

Our website and services are intended for individuals aged 18 and over. We do not knowingly collect, use, or disclose personal information from children. If we become aware that we have received personal data from a child under 18 without verifiable parental consent, we will delete such information from our records.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your personal data.

9, Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how your personal data is handled, you can contact us at:

Cylohni Beauty Inc.
4324 54 Ave Red Deer, AB T4N 4M2
+1 (403) 307 8128
info@vitawise.ca